Last updated: January 1, 2026
This Privacy Policy describes how Winston-Salem Rodent Control ("we," "us," or "our"), located at 1847 Reynolda Rd, Winston-Salem, NC 27104, collects, uses, and handles information when you visit winstonsalemrodentcontrol.com or contact us by phone or email.
Because we operate as a call-only business, the primary way we collect information is through inbound phone calls and email contact. This may include:
When you visit our website, standard web server logs and analytics tools may collect:
We use Cloudflare Pages for hosting. Cloudflare's standard logging and security features apply. We may use basic analytics (such as Google Analytics or Cloudflare Web Analytics) to understand aggregate site traffic. We do not use advertising tracking pixels or retargeting cookies.
We use Ringba call tracking to route and record inbound phone calls for quality and scheduling purposes. If you call us, your call may be recorded. Call recordings are used solely for service delivery, quality review, and scheduling — not for marketing profiling or third-party sale.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send marketing emails or SMS without your explicit consent.
Customer contact records and service history are retained for a minimum of three years for business record purposes and longer where required by North Carolina contractor or pest-control regulations. Call recordings are retained for 90 days unless there is an active service dispute. Analytics data is retained per the applicable platform's default retention settings (typically 14 months for Google Analytics).
Our site uses minimal cookies. Cloudflare may set security-related cookies as part of its CDN and DDoS protection service. If we use Google Analytics, it sets analytics cookies under the _ga prefix. We do not use advertising cookies, Facebook Pixel, or any third-party retargeting technology.
You may disable cookies in your browser settings. Doing so will not affect your ability to view the content on this site.
We use the following third-party services in operating this website and our business:
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us at the address below and we will delete it promptly.
North Carolina does not currently have a comprehensive consumer privacy statute equivalent to CCPA. We nonetheless honor reasonable requests to:
To make a request, contact us by phone at (844) 635-0403 or by email at contact@winstonsalemrodentcontrol.com.
We take reasonable precautions to protect the personal information we collect — including HTTPS encryption on this website (via Cloudflare), limited staff access to customer records, and secure email. No transmission method over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes constitutes your acceptance of the updated policy.
Questions about this Privacy Policy or your personal data: